What happened
01
The decisions were announced in January 2022.
02
Accepting all cookies took a single click.
03
Refusing all cookies took several clicks.
04
The CNIL ordered a refusal option as simple as accepting, within three months.
Why this is a design failure
When refusing is harder than accepting, people agree to tracking they would otherwise decline.
The fair alternative
Put Accept and Reject side by side, at the same size, on the first screen.
Do
Put accept and decline side by side, equally clear.
Don’t
Don’t make declining take more clicks or effort.
Company response
No published response from the company.