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HL-023

certainty.false

Public example

The FTC ordered an AI detector to stop unsupported accuracy claims

Workado marketed its AI Content Detector as reliably telling human from AI writing for everyday users. The FTC said the tool was trained almost only on academic text and performed poorly outside it. A final order now bars accuracy claims without evidence.

Medium severity

Order final

What happened

01

The FTC complaint challenged Workado’s accuracy claims for its detector.

02

It said the model was trained almost entirely on academic writing.

03

The final order was issued on 28 August 2025.

04

Workado must notify customers and report to the FTC for four years.

Why this is a design failure

A detector that sounds certain can get people wrongly accused of using AI.

The fair alternative

State where the tool works, how often it is wrong, and show the evidence.

Do

Publish tested accuracy for each type of text.

Don’t

Don’t claim accuracy you have not measured.

Company response

Workado agreed to the FTC order.

About this example

Product

AI Content Detector

Company

Workado

Date

2025-08

Category

Pleasing, not honest

Pattern

certainty.false

Where

AI detection tool

Sources

FTC final order, 28 Aug 2025 ↗

Frankfurt Kurnit, Sep 2025 ↗

Use this example

In a workshop or design review. Cite the source.

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