What happened
01
The Texas Attorney General announced the settlement on 18 September 2024.
02
At least four Texas hospitals were sending patient data to Pieces.
03
The AG said its accuracy metrics may have misled hospitals.
04
Pieces must explain the limits of its products to hospital staff.
Why this is a design failure
A near-perfect accuracy claim makes busy clinicians trust summaries they should check.
The fair alternative
Report how errors were measured, and tell staff when to double-check.
Do
Show how accuracy was tested, next to the claim.
Don’t
Don’t advertise error rates you cannot reproduce.
Company response
Pieces said the AG’s press release misrepresented the agreement and that it supports more oversight of clinical AI.